As an owner of Newport Products your satisfaction is our #1 priority. Please take a moment to answer these questions and help us ensure that we continue to maintain the highest quality service for all of our customers


Owner Survey
1. Please indicate which Newport products you are using and how many you own. Check all that apply.
    
Newport HT50 Ventilator   Qty: Newport E150 Ventilator Qty:
Newport e500 Ventilator Qty: Newport E200/VM200 Ventilator   Qty:
Newport e360 Ventilator Qty: Newport C250 Air Compressor Qty:
Newport E100M Ventilator Qty:        

2. Indicate your application for the(se) product(s).
    
Homecare  Critical Care Post Surgical
Transport Subacute Emergency 

3. Who did you purchase your Newport product(s) from?
4. Were you pleased with their service?
  
Yes No

5. Please rate your overall impression of the service provided by your Newport distributor.
   1 (totally dissatisfied) to 10 (totally satisfied).
     
6. All comments about level of courtesy, timeliness, professionalism, knowledge level and helpfulness are appreciated.
7. Are the Newport product user-instructions (manual) clear and useful?
  
Yes No
   
If no, please give us your suggestions.
8. Was it easy to get in touch with Newport for:
  
Customer Service Yes No
Technical Service Yes No
Clinical Service Yes No
   
9. Please rate your impression of: 1 (totally dissatisfied) to 10 (totally satisfied).
  
Customer Service
Technical Service
Clinical Service
  
10. All comments about level of courtesy, timeliness, professionalism, knowledge level and helpfulness are appreciated.
11. How did you contact Newport for support?
    
Telephone Email
Pager Website
    
12. Would you like us to contact you?
  
Yes No
   
Please provide your contact information.
  
*Name:
*Organization:
*Email:
Phone:
Address:
City:
State/Province:
Zip/Postal Code:
Country:

* Required fields

Thank you for your time. We really value your opinion.

 

Copyright © 2009 Newport Medical Instruments. All rights reserved.
1620 Sunflower Ave Costa Mesa, CA 92626, USA  Tel: +1 (714) 427-5811   Toll Free: 1 (800) 451-3111   Fax: +1 (714) 427-0489

   
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